Got a Question? We’ve Got It.
Everything you need to know about shipping, orders, payments, returns, and our products — all in one place. Can’t find what you’re looking for? Reach out directly.
Shipping & Delivery
When will my order ship?
All orders are typically processed within 2–3 business days.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Do you offer international shipping?
No, We currently ship within the United States only.
Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, our team can help with changes. Contact us as soon as possible to make modifications.
Product & Sizing
How do I know which size will fit me best?
We recommend checking our detailed size guide on each product page. If you're between sizes, go half a size up for a more relaxed fit.
Are your shoes true to size?
Most of our styles fit true to size, but fit notes are included under each product based on the shoe's construction and material.
What materials are used in your shoes?
Our shoes are made using a blend of lightweight textiles, breathable mesh, durable rubber outsoles, and performance foam — all selected for comfort and support.
Other & Questions
What is your return policy?
Please refer toRefund Policyfor details regarding the specific return and exchange policy orcontact us
What payment methods do you accept?
Sneakers And More Vegas currently accepts the following payment methods:
- Visa
- Mastercard
All payments must be made in full at the time the order is placed. We do not currently offer cash on delivery, installment payments, checks, money orders, or bank transfers unless otherwise stated on our website.
Is my payment information secure?
100% — all transactions are encrypted and processed through secure gateways. Your privacy and safety are a top priority.
How do I contact customer support?
Reach us anytime at info@sneakersandmorevegas.com or via the contact form on our website. Our support team replies within 48 hours.